Providing service at the point of need is a growing emphasis for service providers on the network. Why is there not a searchbox for the library catalog available on every library homepage? It would be nice to have it elsewhere also, but surely it should be at least be very visible on the library’s own website.
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So-called soft skills are hard
So-called soft skills are important across a range of library activities. Existing trends will further amplify this importance. Describing these skills as soft may be misleading, or even damaging. They should be recognized as learnable and teachable, and should be explicitly supported and rewarded.
12 min read
The technology career ladder
Library leaders should be drawn from across the organization. Any idea that technology leaders are overly specialised or too distant from general library work is outmoded and counter-productive.
7 min read
Calgary Central Library: combining intimacy and civic statement
The Calgary central library was on first impression the finest public building I have been in for years.
3 min read
