The title of the 2003-2004 British Library annual report is an interesting indication of the emphasis on demonstrating value: Making a measurable difference.
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So-called soft skills are hard
So-called soft skills are important across a range of library activities. Existing trends will further amplify this importance. Describing these skills as soft may be misleading, or even damaging. They should be recognized as learnable and teachable, and should be explicitly supported and rewarded.
12 min read
The technology career ladder
Library leaders should be drawn from across the organization. Any idea that technology leaders are overly specialised or too distant from general library work is outmoded and counter-productive.
7 min read
Calgary Central Library: combining intimacy and civic statement
The Calgary central library was on first impression the finest public building I have been in for years.
3 min read
