We are used to thinking about the user in the library environment. This will continue to be important.
A major part of our challenge moving forward is thinking about the library in the user environment.
The user is increasingly a network person, who may move through several environments.
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So-called soft skills are hard
So-called soft skills are important across a range of library activities. Existing trends will further amplify this importance. Describing these skills as soft may be misleading, or even damaging. They should be recognized as learnable and teachable, and should be explicitly supported and rewarded.
12 min read
The technology career ladder
Library leaders should be drawn from across the organization. Any idea that technology leaders are overly specialised or too distant from general library work is outmoded and counter-productive.
7 min read
Calgary Central Library: combining intimacy and civic statement
The Calgary central library was on first impression the finest public building I have been in for years.
3 min read
